• School authority: You provide consent for educational technology under FERPA
• Educational purpose only: Animal Genius is strictly for classroom learning
• Your responsibilities: Ensure appropriate parental permissions and classroom supervision
• Data control: You can access, export, or delete student data at any time
• COPPA & FERPA compliant: We operate under educational technology exemptions
• No commercial use: Student data will never be sold or used for marketing
• Annual subscriptions: Classroom Zoo and Multi-Class Zoo renew automatically each year unless canceled before renewal
These Terms of Service (“Terms”) govern the use of Animal Genius (also known as “Classtopia”) by educational institutions, schools, and districts (“School” or “You”). By creating teacher accounts or using our platform with students, you agree to these terms on behalf of your educational institution.
Animal Genius is an educational assessment platform designed to help teachers understand their students through personality quizzes and interactive classroom activities. We are committed to supporting education while maintaining the highest standards of student privacy and data protection.
Under the Family Educational Rights and Privacy Act (FERPA), schools have the authority to use educational technology services for legitimate educational purposes. By using Animal Genius, you confirm that:
For students under 13, Animal Genius operates under the “school consent” provision of the Children’s Online Privacy Protection Act (COPPA). You acknowledge that:
Classtopia includes an educator-only community (“Zoo Keepers”) with posts, replies, and — when enabled — private direct messages between teachers. These features are for professional collaboration between educators. Students never have access to them.
As the educational institution, you maintain significant control over student data:
Prices, plan features, billing frequency, and any applicable taxes are shown before you purchase. Self-service paid subscriptions are billed in advance for a one-year term. If a separate order form or invoice states different billing terms, those billing terms control for that purchase. By purchasing a subscription, you authorize us and our payment processor to charge the payment method you provide for the initial term and each renewal term.
Each self-service Classroom Zoo or Multi-Class Zoo subscription renews automatically for successive one-year terms until canceled. A renewal is charged at the price disclosed for your subscription, subject to any price-lock commitment shown when you purchased. If a subscription is not covered by a price lock, we will provide advance notice as required by applicable law before a price change applies to a future renewal.
You may cancel a self-service subscription at any time from Plan & Billing in your teacher account. Cancellation takes effect at the end of the period you have already paid for, so you retain access through that date and will not be charged for another renewal. Plan downgrades also take effect at renewal and do not receive a mid-cycle credit or refund. Canceling a subscription does not, by itself, close your account or delete school or student data; account closure and data deletion are handled separately as described below.
We will refund a confirmed duplicate or incorrect charge. Other subscription fees are nonrefundable except where required by law, although we may approve a goodwill refund on a case-by-case basis. We do not provide automatic prorated refunds for unused time. To request a refund, contact us through the in-app support messenger while signed in to your teacher account. If you cannot sign in, use the monitored billing-support fallback shown on the teacher login page. For Classroom Zoo and Multi-Class Zoo, issuing a refund does not automatically cancel the subscription or change the access period; if you also want to prevent renewal, you must cancel the subscription separately. School Partnership purchases are invoice-based, do not renew automatically through the self-service portal, and use non-overlapping access terms. Under the normal process, a renewal invoice is issued only after the current paid term ends. Only a successful refund to the original payment method that fully covers the current invoice funding a School Partnership term ends that term. Partial, pending, or failed refunds, account credits, and refunds of older invoices do not end the current term. If Stripe later reports that the refund failed, we restore any unexpired access that refund caused to end. If automatic restoration cannot be confirmed, we will verify and correct access manually.
We strive to maintain 99% uptime for Animal Genius, with scheduled maintenance occurring during non-peak educational hours when possible. We will provide advance notice of any planned downtime that may affect classroom activities.
We may update or modify Animal Genius to improve educational outcomes and maintain security. Significant changes that affect data collection or student privacy will be communicated to schools at least 30 days in advance.
Animal Genius is provided as an educational tool to support classroom learning. While we strive for accuracy and reliability, you acknowledge that:
To the fullest extent permitted by law, Animal Genius and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our platform.
You may discontinue use of Animal Genius at any time by:
Canceling a paid subscription prevents its next renewal but does not automatically close the account or request deletion. Tell us through the in-app support messenger if you also want the account closed or its data deleted.
Upon termination, we will delete all student data within 90 days unless you request otherwise.
If we need to discontinue or significantly modify Animal Genius, we will provide schools with at least 120 days advance notice and offer data export tools to facilitate transition to alternative platforms.
These Terms of Service are governed by the laws of the United States and the state where Animal Genius operates. Any disputes will be resolved through good faith negotiation, with binding arbitration as a final resort.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these terms or our services, please contact us:
School & Billing Support: Use the in-app help messenger; if it cannot open, use the monitored fallback shown in Plan & Billing
Privacy Questions: privacy@animalgenius.com
Technical & Billing Support: Use the in-app help messenger while signed in to your teacher account
Data Requests: data@animalgenius.com
We are committed to working with educational institutions to ensure Animal Genius serves your students effectively while maintaining the highest standards of privacy and security.